Founding Story
What if wellness could become a system of regeneration — not just restoration?
Our founder, Reena Sheth, served as Regional Director of Wellness at Taj Hotels, where she led the wellness vision across India’s most iconic properties — including the legendary Taj Mahal Palace, Mumbai. Her work brought emotional depth, integrative frameworks, and global innovation into Indian hospitality at scale.
But hotel spas were just the beginning.
Reena envisioned something larger — a future where wellness is woven into architecture, diagnostics, workplace systems, and brand strategy. Where wellness is not a department, but a driver of growth, trust, and long-term value.
That vision became Gaiia.
Today, we build regenerative wellness ecosystems across hospitality, health, and beauty. From biohacking hubs and workplace reset systems to sustainable wellness accreditations and purpose-led product lines, Gaiia helps visionary brands translate wellness into transformation.
Meet The Founder
As the former Regional Director – Wellness at Taj Hotels, she led the transformation of iconic spas and wellness offerings across India’s most luxurious destinations, including the legendary Taj Mahal Palace, Mumbai. Her work fused Ayurveda with luxury hospitality, crafting rituals that have become signature to Indian wellness tourism.
Today, as the Founder of Gaiia, Reena partners with global hotel groups, wellness startups, beauty brands, and diagnostics companies to reimagine what wellness can be — not just a service, but a systemic advantage. Under her leadership, Gaiia crafts emotionally intelligent ecosystems that deliver impact across hospitality, workplace longevity, skincare, and regenerative design.
Current Board & Prestige appointments
• Exclusive India Representative for Sustainable Wellness Group (UK)
• Regional Ambassador – India & APAC, World Wellness Weekend
• Board Member & Social Media Head , Asia Pacific Spa & Wellness Coalition (APSWC)
• India Lead, Wellness for Cancer (Global Wellness Institute)
• Advisory Board Member, Beautiful Hearts Fund
•Member, HBR Advisory Council
• Member, WILL Forum (Forum for Women in Leadership)
She is also a published author, a strategic advisor to leading skincare brands, and a speaker on wellness systems, ESG innovation, and the emotional economy of hospitality.
Our Approach
Every organization presents distinct operational realities, cultural dynamics, and strategic imperatives.
Gaiia does not deploy standardized frameworks. Each engagement commences with rigorous analysis of organizational context—existing infrastructure, stakeholder priorities, competitive landscape, and measurable business objectives.
The resulting systems are architected specifically for that context—whether developing corporate wellness facilities that drive utilization and ROI, hospitality wellness programs that enhance revenue per available room, or product portfolios that strengthen brand differentiation.
Our Methodology
1
Discovery & Diagnostic Assessment
Comprehensive evaluation of current wellness capabilities, organizational readiness, and performance baselines.
2
Strategic Design & Business Case Development
Architecting the wellness ecosystem with detailed specifications: facility requirements, technology selection, operational models, staffing frameworks, vendor partnerships, and financial projections. This produces actionable roadmaps with phased implementation timelines, capital requirements, and expected return metrics.
2
Strategic Design & Business Case Development
Architecting the wellness ecosystem with detailed specifications: facility requirements, technology selection, operational models, staffing frameworks, vendor partnerships, and financial projections. This produces actionable roadmaps with phased implementation timelines, capital requirements, and expected return metrics.
3
Implementation & Quality Assurance
Executing design specifications through vendor management, construction oversight, technology integration, protocol development, and team training. Quality control checkpoints ensure alignment with brand standards and operational requirements throughout deployment.
4
Performance Optimization & Analytics
Establishing measurement frameworks tracking utilization rates, revenue impact, employee/guest satisfaction, healthcare cost reduction, and engagement metrics. Data informs iterative refinement of systems, services, and protocols to maximize outcomes.
4
Performance Optimization & Analytics
Establishing measurement frameworks tracking utilization rates, revenue impact, employee/guest satisfaction, healthcare cost reduction, and engagement metrics. Data informs iterative refinement of systems, services, and protocols to maximize outcomes.
5
Capability Transfer & Ongoing Strategic Partnership
Equipping internal teams with operational expertise, documentation, and decision frameworks to sustain and evolve wellness infrastructure independently. Strategic counsel remains available as organizational needs and wellness landscape evolve.
Our Strategic Partner
Our Happy Customers & Service Recipients
