Founding Story
What if wellness could become a system of regeneration — not just restoration?
Our founder, Reena U Sheth, served as Regional Director of Wellness at Taj Hotels, leading the wellness vision across India’s most iconic properties—including the legendary Taj Mahal Palace, Mumbai. Her leadership infused emotional depth, integrative frameworks, and global innovation into Indian hospitality at scale.
But hotel spas were just the beginning.
Reena envisioned a future where wellness transcends departments to become a core driver woven into architecture, diagnostics, workplace systems, and brand strategy. A future where wellness fuels growth, builds trust, and creates long-term value.
That vision gave birth to Gaiia.
Today, we design and implement regenerative wellness ecosystems across hospitality, health, and beauty sectors. From biohacking hubs and workplace reset systems to sustainable wellness accreditations and purpose-led product lines, Gaiia empowers visionary brands to translate wellness into measurable transformation.
Meet The Founder
Reena Sheth is one of Asia’s most visionary wellness strategists, renowned for designing regenerative wellness systems TM that seamlessly integrate emotional intelligence, sustainability, and future-proof business growth.
As the former Regional Director – Wellness at Taj Hotels, Reena led the transformation of iconic spas and wellness experiences across India’s most luxurious destinations, including the legendary Taj Mahal Palace, Mumbai. Her pioneering work blended Ayurveda with luxury hospitality, creating rituals that have become cornerstones of Indian wellness tourism.
Today, as Founder of Gaiia, Reena collaborates with global hotel groups, wellness startups, beauty brands, and diagnostics companies to redefine wellness—not just as a service, but as a strategic, systemic advantage. Under her leadership, Gaiia develops emotionally intelligent ecosystems that drive measurable impact across hospitality, workplace longevity, skincare, and regenerative design.
Current Board & Prestige appointments
• Exclusive India Representative for Sustainable Wellness Group (UK)
• Regional Ambassador – India & APAC, World Wellness Weekend
• Board Member & Social Media Head , Asia Pacific Spa & Wellness Coalition (APSWC)
• India Lead, Wellness for Cancer (Global Wellness Institute)
• Advisory Board Member, Beautiful Hearts Fund
•Member, HBR Advisory Council
• Member, WILL Forum (Forum for Women in Leadership)
She is also a published author, a strategic advisor to leading skincare brands, and a speaker on wellness systems, ESG innovation, and the emotional economy of hospitality.
Our Approach
At Gaiia, we understand that every organization operates within a unique ecosystem shaped by its operational realities, cultural dynamics, and strategic goals. That’s why we don’t offer cookie-cutter solutions.
Our process begins with a rigorous, data-driven analysis of your organization’s context—examining existing infrastructure, stakeholder priorities, competitive landscape, and measurable business objectives.
Using insights from this analysis, we architect customized Regenerative Wellness Systems™ tailored specifically to your needs. Our proprietary 3R x 3P framework—applying Restore, Renew, and Regenerate principles across People, Planet, and Processes—guides the design and implementation of integrated wellness ecosystems that deliver measurable, scalable impact.
Whether developing corporate wellness facilities that maximize utilization and ROI, crafting hospitality wellness programs that enhance revenue per available room (RevPAR), or designing product portfolios that elevate brand differentiation, our solutions are strategic, innovative, and rooted in emotional intelligence.
We partner closely with you to embed wellness as a core driver of growth, resilience, and long-term value—ensuring your wellness ecosystem is not only effective today but future-ready and adaptable for tomorrow.
Our Methodology
1
Discovery & Diagnostic Assessment
Comprehensive evaluation of current wellness capabilities, organizational readiness, and performance baselines.
2
Strategic Design & Business Case Development
Architecting the wellness ecosystem with detailed specifications: facility requirements, technology selection, operational models, staffing frameworks, vendor partnerships, and financial projections. This produces actionable roadmaps with phased implementation timelines, capital requirements, and expected return metrics.
2
Strategic Design & Business Case Development
Architecting the wellness ecosystem with detailed specifications: facility requirements, technology selection, operational models, staffing frameworks, vendor partnerships, and financial projections. This produces actionable roadmaps with phased implementation timelines, capital requirements, and expected return metrics.
3
Implementation & Quality Assurance
Executing design specifications through vendor management, construction oversight, technology integration, protocol development, and team training. Quality control checkpoints ensure alignment with brand standards and operational requirements throughout deployment.
4
Performance Optimization & Analytics
Establishing measurement frameworks tracking utilization rates, revenue impact, employee/guest satisfaction, healthcare cost reduction, and engagement metrics. Data informs iterative refinement of systems, services, and protocols to maximize outcomes.
4
Performance Optimization & Analytics
Establishing measurement frameworks tracking utilization rates, revenue impact, employee/guest satisfaction, healthcare cost reduction, and engagement metrics. Data informs iterative refinement of systems, services, and protocols to maximize outcomes.
5
Capability Transfer & Ongoing Strategic Partnership
Equipping internal teams with operational expertise, documentation, and decision frameworks to sustain and evolve wellness infrastructure independently. Strategic counsel remains available as organizational needs and wellness landscape evolve.
Our Strategic Partner
Our Happy Customers & Service Recipients
