Hospitality & Wellness Tourism

At Gaiia, we partner with hotels, resorts, and destination spas to embed wellness as a core pillar of guest experience and brand value. Our approach combines global benchmarking, operational transformation, and regenerative design – helping properties move from service delivery to emotional engagement.



Hospitality & Wellness Tourism

At Gaiia, we partner with hotels, resorts, and destination spas to embed wellness as a core pillar of guest experience and brand value. Our approach combines global benchmarking, operational transformation, and regenerative design – helping properties move from service delivery to emotional engagement.

Our Expertise Includes:

Global Audits & Benchmarking

Comprehensive audits and benchmarking against global standards such as LQA, Michelin Star/Keys. Forbes, and Healing Hotels of the World, ensuring that every wellness touchpoint meets international benchmarks.

Gap Analysis & Operational Transformation

In-depth diagnostics to identify wellness, service, and sustainability gaps. We develop actionable transformation plans that raise consistency, performance, and guest delight.

Concept Development & Program Design

End-to-end creation of spa, retreat, and wellness offers — weaving local heritage with global relevance. From signature rituals to longevity protocols, we help properties differentiate and captivate.

Sustainability & Certification Consulting

Gaiia advises on eco-certifications, regenerative operations, and wellness tourism strategies aligned with the United Nations Sustainable Development Goals.
As the India Representative for the Sustainable Wellness Group (SWG, UK), we bridge Indian operators with global sustainability frameworks and best practices.

Recent Work

Gaiia transforms hospitality spaces into living ecosystems of wellness — where design, service, and sustainability converge to create unforgettable human experiences.

Our Team